All in one, multi departmental, hospitality solution to automate your hotel processes and manage your operational teams. Perfect for Hotels, Resorts, Safari Lodges, Inn's and Apart Hotels

Modules

HOUSEKEEPING - PUBLIC AREAS

MESSENGER

AMENITIES INVENTORY & COST CONTROL

MINI BARS

CONCIERGE

SERVICE RECOVERY

QUALITY INSPECTION

MAINTENANCE

GUEST REQUEST

Benefits

Automated task list allocation for room attendant, supervisors and public area attendant reducing the time for this task substantially

Reception real-time view of room status

Automatic room status update with integrated PMS systems

Time per job task tracking to monitor productivity

Inspection notification and new job notification

Logging of customer feedback, complaints, incidents and accidents

Easy action to log new maintenance jobs, and real-time tracking of the job status

Features

Room attendant and supervisors task sheet assignments and team member performance overview

Task Time Management monitoring

Progress monitoring for management and supervisors

Room inspection feature, pass or fail options based on customised quality check

Linen delivery usage and cost tracking

Amenities usage and cost tracking  

Mini bar inventory and cost tracking

Concierge - luggage, letter and parcel tracking, storage and delivery

Concierge - restaurants,  theatre and tourist attraction booking calendar, including supplier directory

Pre - planned reventative maintenance scheduler with calendar view of scheduled tasks 

Ad hoc maintenance job capability and tracking

Inventory control and cost on parts used for each repair

QR codes capability for areas and equipment

Communication, via messenger and notice board

Escalation features If assigned tasks are not actioned escalated to the predefined next level with notifications

Report feature for all jobs and actions, can be filtered by area, task, team member completed or outstanding, time per job

Service Recovery, customer complaints, incidents, accidents and compensation logging and tracking 

For further information or to request a demo please get in touch

UK

11 Beavor Lane

Hammersmith, London W6 9AR

South Africa

39 Harbour Close, West Beach,

Cape Town, 7441

© Omni Software Solutions 2020. All Rights Reserved.