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All in one, multi departmental, hospitality solution to automate your hotel processes and manage your operational teams. Perfect for Hotels, Resorts, Safari Lodges, Inn's and Apart Hotels

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Modules

HOUSEKEEPING - PUBLIC AREAS

MESSENGER

AMENITIES INVENTORY & COST CONTROL

MINI BARS

CONCIERGE

SERVICE RECOVERY

QUALITY INSPECTION

MAINTENANCE

GUEST REQUEST

Benefits

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Automated task list allocation for room attendant, supervisors and public area attendant reducing the time for this task substantially

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Reception real-time view of room status

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Automatic room status update with integrated PMS systems

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Time per job task tracking to monitor productivity

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Inspection notification and new job notification

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Logging of customer feedback, complaints, incidents and accidents

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Easy action to log new maintenance jobs, and real-time tracking of the job status

Features

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Room attendant and supervisors task sheet assignments and team member performance overview

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Task Time Management monitoring

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Progress monitoring for management and supervisors

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Room inspection feature, pass or fail options based on customised quality check

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Linen delivery usage and cost tracking

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Amenities usage and cost tracking  

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Mini bar inventory and cost tracking

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Concierge - luggage, letter and parcel tracking, storage and delivery

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Concierge - restaurants,  theatre and tourist attraction booking calendar, including supplier directory

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Pre - planned reventative maintenance scheduler with calendar view of scheduled tasks 

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Ad hoc maintenance job capability and tracking

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Inventory control and cost on parts used for each repair

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QR codes capability for areas and equipment

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Communication, via messenger and notice board

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Escalation features If assigned tasks are not actioned escalated to the predefined next level with notifications

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Report feature for all jobs and actions, can be filtered by area, task, team member completed or outstanding, time per job

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Service Recovery, customer complaints, incidents, accidents and compensation logging and tracking 

For further information or to request a demo please get in touch