The system has made a positive contribution to the hotels operational setup. It appears to have quickened up the communication between housekeeping and front office as well as management interacting with one another. The staff in general “love” gadgets so they fully endorse it, although the room attendants were somewhat skeptical in the beginning. This could have been because of lack of know-how and fear of “big brother is watching you”. All in all it seems they have crossed that hurdle and are fully supporting it now. My personal favorite is the lost and found function. It makes people accountable and gives me the opportunity to see what was found, where and when.